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Terms & Conditions

Terms and Conditions for Use of Services
Effective Date: 08/01/2025

These Terms & Conditions (“Terms”) govern your access to and use of services provided by LandingEase through our website and other platforms. By using our site or services, you agree to be legally bound by these Terms.

1. Definitions

  • “LandingEase”: Refers to the company, its website, and its authorized partners.

  • “Client,” “You,” or “User”: Refers to the individual using our services.

  • “Services”: Includes airport pickup, housing support, lease guidance, SIM card setup, grocery onboarding, and any other onboarding solutions offered.

2. User Eligibility

You must be:

  • At least 18 years old

  • Legally permitted to enter or reside in the U.S.

  • Booking for personal, not commercial, use

3. Booking and Payment

  • All bookings must be made through official LandingEase channels

  • Full payment is required before service is rendered unless stated otherwise

  • All payments are processed securely through Stripe, PayPal, or equivalent

  • Any additional fees (e.g., tolls, housing deposits) will be communicated transparently

4. Cancellations and Refunds

  • 24+ hours before service: Full refund, minus processing fees

  • Less than 24 hours or No-Show: Non-refundable

  • Refunds are issued within 5–10 business days, subject to third-party gateway timelines

5. Client Responsibilities

  • Provide accurate personal and travel information

  • Communicate any changes at least 24 hours in advance

  • Behave respectfully toward staff, partners, and hosts

  • Comply with local laws and landlord/driver rules

6. Limitation of Liability

LandingEase is not responsible for:

  • Delays due to traffic, weather, or external factors

  • Damages, losses, or injury due to third-party service providers

  • Visa/immigration issues outside of our control

We provide services as-is and as-available. Use at your own risk.

7. Indemnification

You agree to indemnify and hold harmless LandingEase, its directors, employees, and affiliates from any claims, losses, damages, or liabilities arising from:

  • Your use of the services

  • Violation of these Terms

  • Negligence or misconduct

8. Intellectual Property

All content on our website—including logo, branding, images, and text—is the intellectual property of LandingEase and may not be reproduced without permission.

9. Dispute Resolution

In the event of a dispute, both parties agree to resolve the matter through good faith mediation in [Insert State, e.g., Massachusetts]. If unresolved, the matter shall be submitted to binding arbitration under state law.

10. Governing Law

These Terms are governed by the laws of the State of [Insert State]. Any legal action must be brought in the courts located in that jurisdiction.

11. Contact

For questions, contact us at:
📧 info@landingease.com

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